Mac mail signature image links not working

Mac mail signature image links not working DEFAULT

You might imagine that this subject would be rather straight forward and hardly worthy of an article of any sort.  Unfortunately, you would indeed be imagining.  Adding an HTML signature to Mac Mail is not as simple as pasting the html directly into the signature field of the client like in Gmail or Outlook.  With Apple Mail pasting HTML or images directly into the signature field just doesn’t work very well. In fact, the process for setting an html signature with images in mac Mail is remarkably un-Mac-like.

“What is this guy talking about!” you may be asking yourself.  “You can paste images into Mac Mail signatures and they work just fine”, you say?  I wish they did, but they do not. Any images that are included in the signature will usually be included in the message as attachments.  I’m sure you’ve encountered many an email with a company logo that is part of the signature being tagged as an attachment.  This will not do. So how do we address this issue? Here I will outline exactly that.

Create Your HTML Signature
First you need to establish what you want your signature to be and create it using basic HTML markup.  The benefit of having an HTML signature is that it allows you to have control over custom formatting and include images with URLs. Images that you want as part of your signature should be uploaded to the web and hrefs must be absolute.

Once you are satisfied with the formatting of your HTML signature you can proceed. Let’s save the HTML file as  “my_sig.html” to avoid any confusion later on.

Create a Temporay Signature in Mac Mail
Open Mac Mail and go to Preferences. Select the Account you would like to add your HTML signature to. Click the ‘+’ to create a signature. This will be a Temporary Signature. Type in a few obscenities if you want, no one is looking.  Creating this signature will generate the mailsignature file that we will be editing to allow for a proper HTML signature. Ultimately we’ll be overwriting most of the contents of this mailsignature file.

Moving on…

Close preferences and then quit Mail so that it doesn’t overwrite any changes we make to the mailsignature file in the Library – which is our next destination..

Locate your “.mailsgnature file”

Command Shift -G  and enter: ~/Library/Mail/V2/MailData/Signatures

Navigate in the Finder to Macintosh HD/Users/<your account name>/Library. Scroll down and select and open the Mail folder inside you’ll find the folder V2, open that and find the folder “Maildata” inside of which you’ll find “Signatures”

Here you will find your signature file which ends in “.mailsignature”

(NOTE: If you have signatures configured with your Mac Mail accounts, you will see more than one file ending in “.mailsignature” in the “Signatures” folder.  The file with the most recent creation date is the one you are looking for.)

Edit Your “.mailsignature” File
Open the file ending in “.mailsignature” in your favorite HTML editor. Select All and Copy the code from your “my_sig.html” HTML file and Paste it into your “.mailsignature” file replacing the main body of code, yet leaving the header block of meta data code intact. Save and close your file.

Lock Your File
Next we want to Lock this file to ensure that Mac Mail never overwrites it.
In the finder Select the “.mailsignature” file (the one we just saved, located in the “Signatures” folder) Select the file and press CMND-i
go to the menubar and selct File–>Get Info

An info window for our signature file will open.  There, at the bttom of the General information itemL Check “Locked”. Close the info window – your file is now locked.

Check It Out!
Now let’s go back to Mail and take a look at our signature.
Open Mail, go to Preferences and select the Account you previously added your Temporary Signature to.

You will now see your new HTML Signature. But wait… Blimey!
Why aren’t the images showing up? Isn’t what this whole exercise was about?!?

Don’t worry – It’s all good. Close the Preference window and compose a new message. You will see in your message your new signature the way you intended it to be. Send a test meassage to yourself. If you are satisfied – start sending emails and show off your new HTML signature!

What a pain in the @$$ that was, huh?

Mountain Lions are particularly stubborn about signatures

Additional Notes: Please note that you can make some text edits to your HTML signature right in the Mac Mail preference pane, but if you want to change any of the images, links or other aspects of the HTML you’ll have to go back and edit your file ending in “.mailsignature”)

Also, when formatting your HTML email stick to the following rules to avoid headaches:
DO use inline CSS and stick to basic CSS properties.
DO use absolute URLs and links to images.
DON’T use HTML, HEAD, and BODY tags.


why does this seem impossible?  the image moves around and I have no options.  I tried to copy signatures from another mac that was working and they do not show up.  What is the best way using the mail app to get a signature setup with hyper links and image?

5 Replies

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Pure Capsaicin


Okay sorry my comment had the link to the previous MacOSX version from the same author.


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You can mark your own answer as Best Answer?
After someone else gives you the info to find the answer?


· · ·




As I posted in your other thread, we've had good luck by simply disabling the "Load remote content in messages" option before copy/pasting the HTML signature from an existing email into the signatures panel of Mail.


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Question:Q:hyperlink in mail signatures does not work

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i am trying to add an image to my email signature and then connect the same image with a hyperlink.

however, preferences/signatures does never save that hyperlink. meaning when i start to open a new email, all the signature and the image is there, but the image has no clickable hyperlink.

It simply does not save it.

but when i add a hyperlink to an image in any new email and then save that email as a draft, then when using that draft email that hyperlink works.

please explain this to me apple - cause that does not make sense to me :)


Posted on Feb 13, 2020 5:33 AM

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Feb 13, 2020 6:38 AM in response to mkdxb In response to mkdxb

FWIW, Apple is not here. This is a users help forum. As you have discovered, you have to add a hyperlink to each email. I can't tell you if it is a bug or by design.

Feb 13, 2020 6:38 AM

Feb 13, 2020 6:42 AM in response to mkdxb In response to mkdxb

You have posted in a Catalina community, so here is a tutorial about adding hyperlinked images to your Mail signature in Catalina.

Feb 13, 2020 6:42 AM

Feb 13, 2020 6:49 AM in response to VikingOSX In response to VikingOSX

That is one long tutorial. :)

It would be nice if you could just create a global clickable signature within Mail without all the fuss.

Feb 13, 2020 6:49 AM

Feb 13, 2020 9:08 AM in response to VikingOSX In response to VikingOSX

this does not help and it still does not resolve the problem :) but thanks

Feb 13, 2020 9:08 AM

Feb 13, 2020 9:11 AM in response to mkdxb In response to mkdxb

What happens when you send yourself an email with the hyperlink in it?

Feb 13, 2020 9:11 AM

Feb 13, 2020 9:32 AM in response to macjack In response to macjack

when i send this email from the button "compose new message" (in apple mail), the hyperlink will not work, the picture/icon is there, as well as the email text signature.

but, as i said before - i can create a draft email with a signature in it and with a picture/icon in it and i add a hyperlink to the picture/icon - then i save this email as a draft email -then the hyperlink works when i send this email to myself.

but that can't be the day to day solution right ?! i want to be able to click in my mail program on new email ("compose new message" (in apple mail)) and my new email pops up with my signature in it and with working hyperlink in it.

For example: lets say i want to add an icon for my business, let's say an Instagram icon with a hyperlink, which when you click on that hyperlink, it guides you to my company instagram page.

Feb 13, 2020 9:32 AM

Feb 13, 2020 9:43 AM in response to mkdxb In response to mkdxb

it looks like that apple does not allow us to save pictures/icons with hyperlinks in email signatures, while of course when putting it in a draft email or in any email as an "attachment", then of course it will work as it is an attachment then and not a saved signature. :-)

which means apple designed it like this intentionaly !

Feb 13, 2020 9:43 AM

Feb 13, 2020 9:47 AM in response to mkdxb In response to mkdxb

I don't think you should need to go through Draft. Normal hyperlinks in Mail messages do not show up when composing, but the reipient does get them as hyperlinks. That's why I asked. So if I understand you correctly, when you compose and send the email to yourself it is not turning into a hyperlink?

Feb 13, 2020 9:47 AM

Feb 13, 2020 9:50 AM in response to macjack In response to macjack

correct - i have send several test emails to my own email addresses - it does not work when starting the email from "compose new message" (in apple mail).

Feb 13, 2020 9:50 AM

Feb 13, 2020 10:06 AM in response to mkdxb In response to mkdxb

i would say - apple will not allow it -as a hyperlink is advertising for free for other businesses :-) ??!!!

Feb 13, 2020 10:06 AM

Feb 16, 2020 12:52 PM in response to macjack In response to macjack

my macbook has version MacOS Catalina , version: 10.15.3 (19D76).

And it doesn't work this one:


Feb 16, 2020 12:52 PM

User profile for user: mkdxb mkdxb

Question:Q:hyperlink in mail signatures does not work


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Not links working signature image mail mac

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